
We have been Crystal customers for over 20 years in three different homes and our business. The service has always been great. They are always on time and get repairs or maintenance done quickly. Always reasonable pricing and everyone there is great to deal with. I have always recommended them to my friends and family.– Edna M. (St. Louis)
Always prompt and professional.– Gary C. (Ballwin)
Chris and Jake did a great installation. They were very patient with me in explaining how to work everything. The job was finished sooner than promised. They even vacuumed up the basement before they left. (My wife loved that!!!)– Jack V. (Steelville)
I was very satisfied with the after hours service and will continue to call on you for all of our properties. We had tried several companies over the years and Crystal Heating and Cooling is the first to make our Geothermal System work right. Thank You. – George S. (Farmington)
Could not be happier. I got a new system and my house is now even and comfortable.– Lynette R. (Arnold)
I always call Duane in service and get a prompt response to emergency service. Our equipment and processes require constant temperature.– Rodger H. (St. Louis)
I called the after hours number and Darren was at my house in less than an hour. My poor old furnace was dead. He made a call and the estimator was there before he got his tools packed. By 11 the next morning a new furnace was installed and my heat was back on. Thank you all.– Imperial (Nancy F.)
I was very impressed with how the installers did everything and how well everything worked. A few days later I was having lunch with my brother. Dennis from Crystal walked in and I started telling my brother how great it was, he asked me to introduce him. Dennis made an appointment and later that day he purchased a new system for his house.– Dave H. (Festus)
Gary has been doing our service and repair for years. We love the fact that we can request the same person each time.– Mary B. (Chesterfield)
We had a new furnace and air installed and were having trouble working the thermostat (we are older). They sent a service man out to help us. Even though he was there over an hour, there was no charge. Thank you for caring about your customers.– Joel T. (Mehlville)
I travel a lot for work and my family is very comfortable with your company. We talk to the same people on the phone every time. Everyone who comes to our house is very professional, on time, and never any concerns.– Charles S. (Wildwood)